Personal Data we hold
The Personal Data we hold about you and other individuals differs depending on our relationship, including the type of communications between us and the services we provide. Personal Data we may hold and process includes:
- Contact information
- Marketing preferences, marketing activities and customer feedback
- Lifestyle data, age category, place of residence, family composition, household, income, car ownership and/or hobbies / interests
Sources of Personal Data
- We may obtain Personal Data from the following sources:
(a) our websites at www.capitalleaflets.ie, www.leafletbroker.ie and www.allhomes.ie (the “Websites ”); and
(c) telephone surveys and calls, directly or through third parties working on our behalf to update our databases;
(d) from businesses in respect of individual contact details within such businesses; and
(e) data brokers who have obtained your consent to use your personal data for third party marketing purposes.
How we use Personal Data
We use Personal Data to carry out our business activities, further details of which are available on our Websites. The purposes for which we use your Personal Data may differ based on the services we provide.
The main purposes include using Personal Data to:
4.1 enable us and our clients to undertake advertising, marketing, direct marketing and public relation exercises;
4.2 provide a full range of database management services to our clients, including supplying consumer and business data, data profiling, data hygiene, data capture and address validation and correction;
4.3 perform accounting and other record-keeping functions;
4.4 provide personnel, payroll and pension administration services; and
4.5 supply identity verification for use in anti-fraud and anti-money laundering processes.
Responsibility for Personal Data
When we provide Personal Data to third parties providing services to us or engage a third party to collect Personal Data on our behalf, the third party service providers (data processors) will be selected carefully and required to use appropriate measures to protect the confidentiality and security of the Personal Data. Those third parties will assume certain responsibilities under data protection law for looking after the Personal Data that they receive from us.
Sharing of Personal Data
In connection with the purposes described above, we may need to share your Personal Data with third parties (this may involve third parties disclosing Personal Data to us and us disclosing Personal Data to them). These third parties may include:
Businesses or individuals who wish to use our data for the purpose of sending direct marketing (subject to your preferences) or otherwise contacting you. These may include small and medium enterprises (“SMEs ”); manufacturers, financial services providers; government and semi-state bodies; utility companies and retail companies. We also supply other data suppliers and marketing agencies who broker our data to their customers, and these parties are required to comply with data protection and e-privacy laws in the use of the data including observing any marketing preferences expressed.
Our Service Providers
External third party service providers, such as security professionals, accountants, auditors, experts, lawyers and other professional advisors; travel assistance providers; call centre service providers; IT systems, support and hosting service providers; advertising, marketing and market research, and data analysis service providers; banks and financial institutions that service our accounts; document and records management providers; printing service providers; and other third party vendors and outsourced service providers that assist us in carrying out business activities.
Database providers or publications
For the purpose of providing verification or ‘data hygiene’ services to our clients as set out in sections 4.2 and 4.5 above, we obtain (or have obtained) information from publications (e.g. Stubbs Gazette for verifying company directors) or other public registers and providers of databases and registers such as Demographics Ireland, Full Circle Data and Experian Ireland.
Processing of Personal Data
For the purposes set out above we may transfer Personal Data to clients and service providers located in other countries In the event that we transfer Personal Data to countries outside the EEA that have data protection regimes which are different to those in the EU, we take steps to ensure that your Personal Data is adequately protected and transferred in accordance with the requirements of applicable data protection law.
This may involve the use of data transfer agreements in the form approved by the European Commission or another mechanism recognized by data protection law as ensuring an adequate level of protection for Personal Data transferred outside the EEA (for example, the standard contractual clauses approved by the European Commission).
For further information about these transfers and to request details of the safeguards in place, please contact us using the details below.
Security of Personal Data
Capital Leaflets uses appropriate technical, physical, legal and organizational measures that comply with data protection laws to keep Personal Data secure. As most of the Personal Data we hold is stored electronically we have implemented appropriate IT security measures to ensure this Personal Data is kept secure. For example, we use anti-virus protection systems, firewalls, and data encryption technologies. We have procedures in place at our premises to keep any hard copy records physically secure. We use electronic access cards with secret PIN to manage access to all areas in our premises. We also train our staff regularly on data protection and information security.
Unfortunately, no data transmission over the Internet or electronic data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Personal Data you might have sent to us has been compromised), please immediately notify us.
- Legal justification for our use of Personal Data
To comply with the law, we need to tell you the legal justification we rely on for using your Personal Data for our purposes. While the law provides several legal justifications, the section describes the main legal justifications that apply to our purposes for using Personal Data:
- Justification for processing Personal Data:
(a) Where necessary for performing a contract to which you are a party or to take steps at your request prior to entering into this contract;
(b) Your consent (where you voluntarily give consent to provide us or a third party with your Personal Data ); and
(c) Where necessary for the purpose of our legitimate interests or those of a relevant third party.
(d) Where we rely on our legitimate business interests or the legitimate interests of a third party to justify the purposes for using your Personal Data, our legitimate interests will usually be:
(a) pursuit of our commercial activities and objectives, or those of a third party (for example, by carrying out direct marketing or conducting market research);
(b) compliance with applicable legal and regulatory obligations;
(c) development of any guidelines, improvement and development of business operations and service offerings;
(d) conducting analytical and statistical research and profiling.
We monitor electronic communications between us (for example, emails) to protect you, our business and IT infrastructure, and third parties including by:
(a) identifying and dealing with inappropriate communications; and
(b) looking for and removing any viruses, or other malware, and resolving any other information security issues.
Retention of Personal Data
We will keep Personal Data for as long as is necessary for the purposes for which we collect it. Where we hold Personal Data to comply with a legal or regulatory obligation, we will keep the information for at least as long as is required to comply with that obligation.
Where we hold Personal Data in order to provide a product or service to you as a client, we will keep the information for at least as long as we provide the product or service, and for 7 years thereafter.
In relation to consumer names and addresses these are periodically deleted where they have not been used in a marketing campaign in over 12 months . If you opt out of receiving direct marketing, we will keep a record of this indefinitely in order to ensure that your marketing preferences continue to be observed.
In relation to business contact data, we deactivate the Personal Data after 24 months from the date of its last verification. It is only reactivated following fresh verification and subject to this Policy.
For further information about the period of time for which we retain your Personal Data, please contact us using the details below.
Personal Data Rights
The following is a summary of the data protection rights available to individuals in the EEA in connection with their Personal Data. These rights may only apply in certain circumstances and are subject to certain legal exemptions.
- Right of access to a copy of your Personal Data;
- Right to withdraw consent to processing of Personal Data (where we process on the basis of consent);
- Right to rectify any Personal Data we hold about you if it is inaccurate or incomplete;
- Right to have your Personal Data erased from our systems in certain circumstances e.g. if your Personal Data has been processed unlawfully; if you object to our processing of Personal Data on grounds relating to your particular situation and we have no overriding grounds to continue to use it (see below); or where you have provided consent to processing and you wish to withdraw the consent.
- Right to restrict (i.e. suspend) our processing of Personal Data (This may be requested while the accuracy of your Personal Data is being established by us in the event we receive a rectification request or while we assess an objection received by you (see below);
- Right to data portability where your Personal Data, which you have provided to Data Ireland with your consent, is processed by automated means;
- Right to object to our processing of your Personal Data on the basis of our legitimate interests (see paragraph 9.2 above) on grounds relating to your particular situation. However, we may continue to use your Personal Data, despite your objection, where there are compelling legitimate grounds to do so or if we need to use your Personal Data in connection with any legal claims or where we have one or more other legal basis to process your Personal Data (see paragraph 9 above);
- Rights relating to automated decision making and profiling having legal or similarly significant effects on you – Capital Leaflets does not engage in such decision making or profiling on this basis and therefore these rights do not apply.
If you wish to exercise your rights, please contact us using the details below. You also have a right to complain to the Irish Data Protection Commission if you think that we have processed your Personal Data in a manner that is not in accordance with data protection law. If you are based in another EU Member State, you may complain to your local data protection regulator.
Who to contact about your Personal Data
If you have any questions or concerns about the way your Personal Data is used by us, you can contact us by e-mail at: email@example.com or by writing to the Capital Leaflets, Unit 8, The Enterprise Centre, Dublin 12.
About this statement
If you have any requests concerning your personal information or any queries with regard to these practices please contact us at firstname.lastname@example.org
We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.
Use of personal information
We process personal information collected via this web site for the purposes of: –
- Identifying potential customers or subscribers.
- Dealing with your requests and enquiries.
- Carrying out customer and marketing research.
- Providing you with information about products and services offered by Capital Leaflets.
- Processing your application for employment at Capital Leaflets, in which case, please see the section on Applying for a career at Capital Leaflets below.
We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.
Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
We will only disclose personal information to reputable companies and suppliers we engage to process data on our behalf, (which may include companies within the Group).
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
Applying for a career at Capital Leaflets
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us. For your part you should ensure that the credentials you use to access Capital Leaflets systems are kept securely. Passwords should not be guessable. We strongly recommend that, as a minimum, passwords are a minimum of 8 characters long and contain a mix of upper and lower case characters and numbers. Passwords should be changed frequently, and they should never be written down or shared.
Data protection statement
Personal information about you which we obtain in the course of considering your suitability for employment will be stored and processed in accordance with the Data Protection Act 1998. The data will be processed in relation to your application to work for Capital Leaflets or for the inclusion in your personal records if you become an Capital Leaflets employee.
For the purposes of complying with the Data Protection Act, the personal information about you will be used by Capital Leaflets Background Checking to discharge its duties as laid out in its contract with Capital Leaflets, which specifically includes the passing on of personal information to Capital Leaflets. This will not be disclosed for any other purpose without the express permission of the applicant.
In processing this information, Capital Leaflets may use the services of third parties, possibly based outside the Ireland or European Economic Area. However all third parties are thoroughly vetted by Capital Leaflets and your information will only be used for the purposes of processing your application and considering your suitability for employment.
The information collected will be retained for profile matching purposes and put forward where appropriate to selected members of Capital Leaflets HR and line managers when recruiting for future opportunities that match your profile.
The information collected will be retained for the purpose of screening you for employment with Capital Leaflets and you understand that if offered the position, employment will be subject to satisfactory employer references and satisfactory results from any other background checks that may be required.
If employed by Capital Leaflets, such checks may then be repeated periodically throughout your employment with the Company.
It is your responsibility to maintain and update your data held in this system, however Capital Leaflets may from time to time request, via email, that you update your data. You have the right to access and update your data at any time by accessing this system. Data will not be kept for longer than is necessary and will be removed from our database at your request. If you wish Capital Leaflets to delete your profile, please contact us.
It is your responsibility to ensure that the computer you are using for the processing of your data is adequately secured and protected against malicious software, such as trojans, computer viruses and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorised third parties.
Verification of personal data
I authorise Capital Leaflets Background Checking or any agent thereof to carry out all necessary enquiries to verify the information I have submitted on this form or any other information which may be relevant to my application.
I also authorise Capital Leaflets Background Checking to verify my identity either by me providing appropriate documentation as requested or by Capital Leaflets Background Checking undertaking a search to check the details supplied against my particulars on any databases to which they have access.
I authorise Capital Leaflets Background Checking, or any agent thereof, to make enquiries of the school, college or university or other educational establishment where a qualification was gained
I authorise enquiries to be made of my financial and credit history where applicable. These checks will only use data that is held within Capital Leaflets systems, by fraud prevention agencies or other appropriate third parties.
I understand that I will be required to produce documentation that is required by law to establish my right to work in Ireland or EEA.
I understand that Capital Leaflets may also require that a check is made on any criminal convictions I may have had in the past. I give consent to Disclosure Scotland to mail my disclosure certificate directly to Capital Leaflets Background Checking and consent to Capital Leaflets Background Checking opening and handling my disclosure certificate. I authorise Capital Leaflets Background Checking to provide details of my disclosure report to Capital Leaflets and to hold a copy of my disclosure until 6 weeks after the completion of my background check.
I understand that Capital Leaflets Background Checking will endeavour to carry out all enquiries in a proper and sensitive way and I authorise them to speak to or otherwise communicate with me concerning any ambiguity or other reason, in order that such enquiries can fairly and diligently be carried out.
I understand that if any information gives cause for concern Capital Leaflets will discuss the information with me and the possible impact on my employment.
I authorise Capital Leaflets Background Checking to retain this information and to provide this to any other future employer with my consent.
Should our investigations identify fraud or the commission of any other criminal offence by you (on your part) when applying for, or during the course of your employment with us, we will record details of this on fraud prevention databases. This information may be accessed from Ireland and other countries and used by law enforcement agencies and by us and other employers (and potential employers) to prevent fraud. If you want to receive details of those fraud prevention agencies write to us at Capital Leaflets, Unit 8, Enterprise Centre, ParkWest, Dublin 12. You have a legal right to these details.
Please note that these checks will only be carried out if your application is successful. If your application is unsuccessful, no such checks will be carried out on you.
I understand that if I supply untrue information or wilfully mislead in any answers given then this may subsequently lead to any offer of employment being withdrawn, or where employment has already commenced, the termination of such employment.
By registering on our careers site, you are deemed to consent to our processing personal data about you where necessary for the above purposes, including the processing of any sensitive personal data about you.
Personal Data and your rights
If we collect any personal data from you, you have the right to receive information about the personal data we hold about you (for which we may charge a small fee). The statutory fee is currently €10.00.
If at any time you no longer wish to receive any of our e-bulletins, newsletters or other information for which you have subscribed via this website, then please contact us so that we can remove your relevant details at email@example.com.
GDPR and Capital Leaflets:
As the nation’s leading provider of Leaflet Distribution, Unaddressed Mailing, Mapping and Customer segmentation for distribution purposes, we are committed to our responsibilities under data protection legislation, including the General Data Protection Regulation which comes into force on 25th May 2018.
What is GDPR
The General Data Protection Regulation (“GDPR”) is a new European privacy regulation which will replace the current EU Data Protection Directive (“Directive 95/46/EC”). The GDPR aims to enhance the current Directive to strengthen the security and protection of personal data in the EU and harmonize data protection legislation throughout the EU.
How does the GDPR apply to Capital Leaflets products?
We use consumer and business names and addresses which is defined as personal data and data protection legislation, including the GDPR, therefore applies to our products.
How has Capital Leaflets been preparing for the GDPR?
We have prepared the following overview for potential clients and data subjects describing our products and outlining the measures we have taken to achieve compliance with existing legislation and the GDPR.
What personal data do you hold?
- Contact information
- Marketing preferences
- Marketing activities
- Lifestyle data
- Age Category
- Place of Residence
- Family Composition
- Household Income
We may obtain Personal Data from the following sources:
- our websites at www.capitalleaflets.ie, www.leafletbroker.ie, www.allhomes.ie and www.premiumleaflets.ie (the “Websites”);
- email, telephone surveys and calls, directly or through third parties working on our behalf to update our databases;
- from businesses in respect of individual contact details within such businesses;
- data brokers who have obtained consent to use personal data for third party marketing purposes.
What legal basis do you have for processing this data?
Justification for processing Personal Data:
- Where necessary for performing a contract for which personal data is required to fulfil the requested services;
- The data subject’s consent (where he/she voluntarily gives consent to provide us or a third party with his/her Personal Data );
- Where necessary for the purpose of our legitimate interests or those of a relevant third party.
- Where we rely on our legitimate business interests or the legitimate interests of a third party to justify the purposes for using Personal Data, our legitimate interests will usually be:
- pursuit of our commercial activities and objectives, or those of a third party (for example, by carrying out direct marketing or conducting market research);
- compliance with applicable legal and regulatory obligations;
- development of any guidelines, improvement and development of business operations and service offerings;
- conducting analytical and statistical research and profiling.
How do you monitor compliance?
As most of the Personal Data we hold is stored electronically we have implemented appropriate IT security measures to ensure this Personal Data is kept secure. For example, we use anti-virus protection systems, firewalls, and data encryption technologies. We have procedures in place at our premises to keep any hard copy records physically secure. We use electronic access cards with secret PIN to manage access to all areas in our premises. We also train our staff regularly on data protection and information security.
For all other queries on data protection, please contact our Data Officer at:
At Capital Leaflets privacy and data protection rights are very important to us.
Data Protection is the safeguarding of the privacy rights of individuals in relation to the processing of personal data, in both paper and electronic format. The Data Protection Acts 1988 and 2003 (the “Data Protection Acts”) lay down strict rules about the way in which personal data and sensitive personal data are collected, accessed, used and disclosed. The Data Protection Acts also permit individuals to access their personal data on request, and confer on individuals the right to have their personal data amended if found to be incorrect.
This document outlines Capital Leaflets policy to help ensure that we comply with the Data Protection Acts.
Inquiries about this Data Protection Policy should be made to: Capital Leaflets, Unit 8, The Enterprise Centre, ParkWest, Dublin 12
Data Protection Policy
Purpose of this policy
This policy is a statement of Capital Leaflets commitment to protect the rights and privacy of individuals in accordance with the Data Protection Acts.
We collect and use information to provide the following services:
- To undertake advertising, marketing, direct marketing and public relation exercises.
- To provide a full range of database management services, including supplying consumer and business data, data profiling, data hygiene, data capture and address validation and correction.
- To perform accounting and other record-keeping functions.
- To provide personnel, payroll and pension administration services
- Use of name and address data for identity verification, anti-fraud and anti-money laundering services.
Data Protection Principles
We shall perform our responsibilities under the Data Protection Acts in accordance with the following eight Data Protection principles:
- Obtain and process information fairly
We shall obtain and process personal data fairly and in accordance with statutory and other legal obligations.
- Keep it only for one or more specified, explicit and lawful purposes
We shall keep personal data for purposes that are specific, lawful and clearly stated. Personal data will only be processed in a manner compatible with these purposes as defined in the company personal data usage matrix.
- Use and disclose only in ways compatible with these purposes
We shall use and disclose personal data only in circumstances that are necessary for the purposes for which we collected the data.
- Keep it safe and secure
We shall take appropriate security measures against unauthorised access to, or alteration, disclosure or destruction of personal data and against its accidental loss or destruction.
- Keep it accurate, complete and up-to-date
We adopt procedures that ensure high levels of data accuracy, completeness and that data is up-to-date.
- Ensure it is adequate, relevant and not excessive
We shall only hold personal data to the extent that it is adequate, relevant and not excessive.
- Retain for no longer than is necessary
We have a retention policy for personal data.
- Give a copy of his/ her personal data to that individual, on request
We adopt procedures to ensure that data subjects can exercise their rights under the Data Protection legislation to access their data.
Overall responsibility for ensuring compliance with Data Protection Acts rests with Capital Leaflets. However, our responsibility varies depending upon whether we are acting as either a data controller or a data processor. All employees and contractors of Capital Leaflets who separately collect, control or process the content and use of personal data are individually responsible for compliance with the Data Protection Acts. The Data Officer is Capital Leaflets Data Officer, and co-ordinates the provision of support, assistance, advice, and training within Capital Leaflets to ensure that the company is in a position to comply with the legislation.
Procedures and Guidelines
Capital Leaflets is firmly committed to ensuring personal privacy and compliance with the Data Protection Acts, including the provision of best practice guidelines and procedures in relation to all aspects of Data Protection.
This Data Protection Policy will be reviewed regularly in light of any legislative or other relevant developments.
This Data Protection policy is available on the Capital Leaflets Website.
Data Privacy Statement:
This is the privacy statement of Capital Leaflets and it relates to our privacy practices in connection with our website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.
Capital Leaflets respects the rights of users of our website and is committed to protecting your privacy in accordance with the Data Protection Acts of 1988 and 2003 (the “Data Protection Acts”) at all times. We will not collect any personal information (also referred to as personal data) about you on our website without your permission or otherwise in accordance with the Data Protection Acts.
(Please see below for a Glossary of technical terms used in this document).
Collection and use of personal data
Except in relation to certain specific features of our website, you do not have to provide us with any personal information (or personal data) to use our website. However, where you elect to give us your personal data through our website via online feedback forms or web email then we will treat your personal information in accordance with this paragraph.
By simply visiting our website you do not disclose, nor do we collect, personal data on you. All that we may know about your visit may be limited to technical data such as:
- The logical address (or IP address) of the server you used to access this website
- The top level domain name from which you access the internet (for example .ie, .com, .org, .net)
- The previous website address from which you reached us
- The type of web-browser you used
Web traffic data
The technical data may be used for administrative and statistical purposes and may be shared with our internet service provider. We may use this information to help us to improve our website. This technical data does not provide us with the personal data of visitors to our website.
Giving us your personal information
Please note that where you provide us with your personal information (e.g. name, e-mail address, work address, phone and facsimile numbers and/or other contact information), through a facility provided on our website or directly to us by e-mail, you consent to us:
- Processing and administering your personal data to perform all necessary actions to give effect to your request or instruction; and
- Retaining a record of incoming and outgoing communications (e.g. email).
Information in the email we receive and send will not be disclosed to any third party without the permission of the sender unless otherwise in accordance with the Data Protection Acts.
Please note that by using Capital Leaflets website you are giving us your consent to process your personal data as outlined in this Privacy Statement. Your consent is also provided to any successor or assignee of Capital Leaflets and/or any of its businesses. We inform all persons who submit their personal data to us of these conditions by this Privacy Statement.
Security of data
Capital Leaflets takes seriously its security obligations in respect of your personal data under the Data Protection Acts to prevent unauthorised access to, or alteration or destruction of personal data in our possession.
Right of Access
You have a right to be given a copy of any of your personal data held by us, in accordance with section 4 of the Data Protection Acts subject to certain exceptions. To request a copy of your personal data please email our Data Officer at firstname.lastname@example.org.
Please note the following important requirements:
- We ask that you use our Access Request Form to make an access request. However, use of our preferred format is not mandatory.
- We shall not process an access request unless the prescribed fee of €6.35 is received by cheque or postal money order made payable to Capital Leaflets; and
- We do not accept access requests via telephone, email or text message.
Right of rectification or erasure
If we hold incorrect information about you which was originally submitted by you through this website, you have the right to have the data amended. Further, you have the right to have any information you have sent to us via this website erased. To request your right to rectification and/or erasure please send your request to us in writing to: Capital Leaflets, Unit 8, The Enterprise Centre, ParkWest, Dublin 12 together with:
- Your name and address.
- A description of the specific personal data you wish rectified.
- If you request an erasure of your personal data all your data will be erased subject to the following important notice.
We are not required to rectify or erase your data where to do so would prevent you from meeting your contractual obligations to us or where we are required to process (including retaining) your personal data for a lawful purpose in accordance with the Data Protection Acts.
Glossary of technical terms used
Cookies: Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the website on your subsequent visits so that you can access information in a faster and more efficient way. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have separately furnished such information to the website.
IP address: The identifying details for your computer (or your internet company’s computer), expressed in “internet protocol” code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Personal data: means information about you which can identify you and which is within the possession of Capital Leaflets (e.g. your name and address).
Web browser: The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator, Firefox and Opera.